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Upgrade OTRS to 5.0.25 or apply security patch manually
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Description

From https://www.otrs.com/security-advisory-2017-09-security-update-otrs-framework/, released today:

An attacker who is logged into OTRS as an agent can manipulate form parameters and execute arbitrary shell commands with the permissions of the OTRS or web server user.

Fixed in OTRS 5.0.25: https://www.otrs.com/release-notes-otrs-5s-patch-level-25/

Event Timeline

Krenair set Security to Software security bug.Dec 5 2017, 11:37 PM
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Both patches manually applied. So we should now be safe from both advisory 17-8 and 17-9.

I 'd like to schedule an emergency upgrade. My earliest tentative date is Monday Dec 11 on 11:00 UTC

akosiaris claimed this task.

5.0.25 has been successfully installed. This did not happen on the tentative scheduled date, but rather just now, sorry about that.

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Restricted Application added a subscriber: Krd. · View Herald TranscriptFeb 10 2020, 10:52 PM