Hi Effiets,

Apologies for the delay in resetting your kerberos password. I've done so now, so you should have an email with a temporary password and instructions on how to choose a new permanent one. Let me know if you're still having any issues after that.

btullis@krb1001:~$ sudo manage_principals.py reset-password effeietsanders --email_address=effeietsanders@gmail.com
Password reset successfully.
Successfully sent email to effeietsanders@gmail.com

Thanks!