Account recovery help needed for User:Shrekinator91
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	Bencemac
	Feb 18 2024, 11:55 AM

Description

Similarly to T183734, I would like to ask an e-mail reset for User:Shrekinator91. The user forgot their password and the email address attached to the account does not work anymore. The user is still logged in and could make this request, confirming their identity.

Please change the e-mail address of the account to the second address mentioned in ticket:2017121910013683.

Related Objects

Mentioned Here: T183734: Change email address for Mrszelvesz

Event Timeline

Bencemac created this task.Feb 18 2024, 11:55 AM

Restricted Application added a subscriber: Aklapper. · View Herald TranscriptFeb 18 2024, 11:55 AM

cloud-services-team as this relates to WMF SUL

RhinosF1 moved this task from Backlog to Support on the Trust-and-Safety board.Feb 18 2024, 1:33 PM

RhinosF1 moved this task from Backlog to WMF Prod on the Wikimedia-maintenance-script-run board.

jrbs moved this task from Support to 2FA (requests) on the Trust-and-Safety board.Feb 21 2024, 12:00 AM

I tried to contact the old email address but it came back with

550 5.1.1 : Recipient address rejected: User unknown in virtual mailbox table

so no need for a notification period. Ran

mwscript resetUserEmail.php --wiki=huwiki --email-password Shrekinator91 <new-email>

Account recovery help needed for User:Shrekinator91Closed, ResolvedPublicActions

Description

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Account recovery help needed for User:Shrekinator91
Closed, ResolvedPublic
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