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Authored by jbond on May 19 2022, 10:49 AM.
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May 19 2022, 10:49 AM
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Puppet is having issues on the "pdev-pdb.puppet-dev.eqiad1.wikimedia.cloud (172.16.6.212)" instance in project
puppet-dev in Wikimedia Cloud VPS.
Puppet has been disabled for 3002131.19617486 secs, with the following message: reason not specified
Working Puppet runs are needed to maintain instance security and logins.
As long as Puppet continues to fail, this system is in danger of becoming
unreachable.
You are receiving this email because you are listed as member for the
project that contains this instance. Please take steps to repair
this instance or contact a Cloud VPS admin for assistance.
If your host is expected to fail puppet runs and you want to disable this
alert, you can create a file under /.no-puppet-checks, that will skip the checks.
You might find some help here:
https://wikitech.wikimedia.org/wiki/Portal:Cloud_VPS/Admin/Runbooks/Cloud_VPS_alert_Puppet_failure_on
For further support, visit #wikimedia-cloud on libera.chat or
<https://wikitech.wikimedia.org>
Some extra info follows:
---- Last run summary:
changes: {total: 0}
events: {failure: 0, success: 0, total: 0}
resources: {changed: 0, corrective_change: 0, failed: 0, failed_to_restart: 0, out_of_sync: 0,
restarted: 0, scheduled: 0, skipped: 0, total: 0}
time: {fact_generation: 0.6431377120316029, last_run: 1652950555, node_retrieval: 0.27994492277503014,
plugin_sync: 0.6249174177646637, total: 2.16141481}
version: {config: null, puppet: 5.5.22}
---- Failed resources if any:
No failed resources.
--- Last run log:
INFO: Using configured environment 'production'
INFO: Retrieving pluginfacts
INFO: Retrieving plugin
INFO: Retrieving locales
INFO: Loading facts
ERR: Could not retrieve catalog from remote server: Error 500 on SERVER: Server Error: cloudlib::httpyaml failed Failed to open TCP connection to puppetmaster.cloudinfra.wmflabs.org:8100 (Connection refused - connect(2) for "puppetmaster.cloudinfra.wmflabs.org" port 8100) on node pdev-pdb.puppet-dev.eqiad1.wikimedia.cloud
WARNING: Not using cache on failed catalog
ERR: Could not retrieve catalog; skipping run
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