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Build survey for team(s) before- and after- Service Level Understandings
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Description

The Service Level Understanding work with VE team addresses an issue from the VE process review:
Consulting stakeholders have difficulty engaging with VE’s development. Arthur pointed out that we should have some metrics for this, such as a before and after survey.

  • Develop survey
  • figure out how to differentiate between SLU work and any other relevant interventions
  • administer survey to pre-SLU stakeholders
  • administer survey to post-SLU stakeholders
  • report on results

Event Timeline

JAufrecht raised the priority of this task from to Needs Triage.
JAufrecht updated the task description. (Show Details)
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JAufrecht renamed this task from Build pre-SLU survey to Build pre-SLU survey (placeholder).Aug 3 2015, 11:40 PM
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JAufrecht set Security to None.
JAufrecht renamed this task from Build pre-SLU survey (placeholder) to Build survey for before and after SLU.Aug 5 2015, 6:18 PM
JAufrecht triaged this task as Medium priority.
JAufrecht updated the task description. (Show Details)
JAufrecht added a project: Team-Practices.
JAufrecht added a subscriber: Awjrichards.

New concept: after each SLU, identify specific changes and create metrics (with retro measurement if possible) for inputs and outcomes particular to each change.

ksmith renamed this task from Build survey for before and after SLU to Build survey for team(s) before- and after- Service Level Understandings.Aug 13 2015, 9:19 PM