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Maniphest T108892

Spike: Do we have data on unsubscribe & abuse rates from Civi TY emails?
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Description

We are removing the unsubscribe link from TY emails because the unsubscribe in these emails is misleading. This is described in T110232

We should know if we have data about abuse rates so we can track this update.

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Event Timeline

• CCogdill_WMF created this task.Aug 12 2015, 11:10 PM
• CCogdill_WMF raised the priority of this task from to Needs Triage.
• CCogdill_WMF updated the task description. (Show Details)
• CCogdill_WMF added a project: Fundraising-Backlog.
• CCogdill_WMF subscribed.
Restricted Application added a subscriber: Aklapper. · View Herald TranscriptAug 12 2015, 11:10 PM
• atgo moved this task from Triage to Q3 2021-2022 on the Fundraising-Backlog board.Aug 19 2015, 10:07 PM
• atgo moved this task from Q3 2021-2022 to Next on the Fundraising-Backlog board.Aug 21 2015, 10:19 PM
• atgo closed this task as Declined.Sep 15 2015, 5:25 PM
• atgo claimed this task.
• atgo subscribed.

We've already decided to go ahead with removing the unsubscribe, as described in T110232, so this seems superfluous.

• atgo moved this task from Next to Closed Early/Declined/Invalid Tasks on the Fundraising-Backlog board.Sep 15 2015, 5:25 PM
• CCogdill_WMF added a comment.Sep 15 2015, 5:47 PM

@atgo if tech has abuse rates, that would still be important data. Abuse
complaints are made directly through the email client (Gmail, Yahoo, etc),
so the unsubscribe link doesn't come into play. Abuse is probably harder to
track than unsubscribes, but I'd like to know if we have the data or not.

• atgo reopened this task as Open.Sep 15 2015, 5:49 PM
• atgo updated the task description. (Show Details)
• atgo set Security to None.

@CCogdill_WMF updated the task description, please modify if that seems wrong.

• CCogdill_WMF added a comment.Sep 15 2015, 5:50 PM

Works for me, thanks @atgo.

• atgo moved this task from Closed Early/Declined/Invalid Tasks to FY 2022-2023 on the Fundraising-Backlog board.Dec 28 2015, 7:03 PM
Restricted Application added a subscriber: StudiesWorld. · View Herald TranscriptDec 28 2015, 7:03 PM
• atgo unsubscribed.Mar 30 2016, 10:05 PM
Danny_B added a project: Spike.Jul 5 2016, 6:38 PM
• atgo removed • atgo as the assignee of this task.Aug 10 2016, 10:04 PM
• atgo subscribed.
• CCogdill_WMF mentioned this in T166135: Can we A/B test the TY email & get access to TY email stats?.May 23 2017, 2:22 PM
XenoRyet moved this task from FY 2022-2023 to Unscheduled on the Fundraising-Backlog board.Mar 14 2023, 10:01 PM
Restricted Application changed the subtype of this task from "Task" to "Spike". · View Herald TranscriptMar 14 2023, 10:01 PM
XenoRyet closed this task as Declined.Sep 8 2023, 11:07 PM
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