Encourage editors to use the built-in MediaWiki feedback tool when providing feedback
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The feedback tool available from the help menu inside VE is structured so that editors don't have to worry anymore about giving vital details such as the title of the page where an issue has happened, their browser and operating system names. All of this is automatically collected and provided by the tool itself when the feedback is posted. Having access to this information since the very first time a problem is reported is invaluably helpful to those who must triage feedback. No matter how many times and in how many places it is requested to provide such details, most of the times (when feedback is given in free form instead) it will be necessary to follow up by asking the users the basic info to reproduce the issue - and this is not just true for casual feedback givers, unfortunately. The tool just saves everyone time. Let's aim at increasing the percentage of those who know it exists and use it.

Elitre created this task.Sep 8 2015, 8:20 AM
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Elitre raised the priority of this task from to Needs Triage.
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Jdforrester-WMF renamed this task from Promote usage of built-in feedback tool to Encourage editors to use the built-in MediaWiki feedback tool when providing feedback.Sep 8 2015, 6:31 PM
Jdforrester-WMF triaged this task as Normal priority.
Jdforrester-WMF set Security to None.