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OTRS language mailing list in AR
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Description

Hi, please create an OTRS language mailing list in Arabic (OTRS-AR). So it's gonna be a link like https://lists.wikimedia.org/mailman/listinfo/otrs-ar

For access : Who gets access? Volunteers with accounts with access to the info-ar queues (plus Foundation employees and other exceptional circumstances, at the discretion of the list administrators).

See the page : https://otrs-wiki.wikimedia.org/wiki/Help:Mailing_lists

Event Timeline

Maniphest changed the visibility from "Public (No Login Required)" to "Custom Policy".Sep 23 2015, 3:02 PM
Maniphest changed the edit policy from "All Users" to "Custom Policy".
Restricted Application added a subscriber: Aklapper. · View Herald TranscriptSep 23 2015, 3:02 PM
Helmoony created this task.Sep 23 2015, 3:02 PM
Helmoony updated the task description. (Show Details)
Helmoony added projects: OTRS, WMF-NDA.
Helmoony changed Security from None to Other confidential issue.
Helmoony edited subscribers, added: Helmoony; removed: Aklapper.

Why is this marked as confidential? And why is it tagged OTRS?

Sorry I'm a newbie in phabricator. I tagged OTRS because it's a mailing list about OTRS and I tagged confidential because I thought it needs to use tools to make it just accessible to OTRS-AR users.
Sorry again.

OTRS is about technical issues with OTRS itself. You want Wikimedia-Mailing-lists.

The 'Other confidential issue' option makes it so that only a specific set of people can view the task, it doesn't determine access to the new list you want made. Can I move this out of WMF-NDA?

Restricted Application added a project: WMF-NDA. · View Herald TranscriptSep 23 2015, 4:55 PM
Krenair changed the visibility from "Custom Policy" to "Public (No Login Required)".
Krenair changed the edit policy from "Custom Policy" to "All Users".
Krenair changed Security from Other confidential issue to None.
JohnLewis added a subscriber: JohnLewis.

Can I have an email to use for the administrator and to send the password to?

helmoony at hotmail dot com

Please also add otrs-listadmin@wikimedia.org as a list moderator but send the administrator password there as well. This is standard for all Official OTRS Wikimedia mailing lists.

Information seems mixed in what I'm getting so:

Since this is an OTRS list, I am going to send the information to the OTRS admins and then they can take this matter from there.

JohnLewis closed this task as Resolved.EditedSep 24 2015, 4:28 PM

Details sent to OTRS admins.