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Reattach en.wp account "WeiaR" to global account
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Description

Action needed: I need a sysadmin to re-attach English Wikipedia "WeiaR" to the global account "WeiaR".

Problem: Merging 3 accounts failed. I disconnected several local accounts from their global accounts, and renamed them to "WeiaR". Since stewards cannot add local accounts to global accounts the user needs to add them to the global account themselves via special:mergeaccount. This failed several times with the English Wikipedia user "WeiaR". I requested the user send the account passwords to either myself or another Dutch steward, and informed Trijnstel and Mathonius of the situation. When I received the passwords I tried to merge the accounts and failed. I asked for a temporary password for the English account "WeiaR" and had the user send the temp password to me. The temp password send me to a "change your password" page. After I changed the password I was logged out, and both temp and new password failed. I asked for a new temp password. Tried to merge with the temp password and failed. Tried to reset the password on the English Wikipedia again, and the same happened, both passwords no longer work.

Please look into this problem. I request that a sysadmin solves this specific case asap by re-attaching English Wikipedia "WeiaR" to the global account "WeiaR".

Event Timeline

Taketa raised the priority of this task from to High.
Taketa updated the task description. (Show Details)
Taketa added a project: Sysadmin-notice.
Taketa added a subscriber: Taketa.

This is not how you request wikimedia sysadmins look into your account issues.

Krenair set Security to None.
Krenair added a subscriber: Legoktm.

This is not how you request wikimedia sysadmins look into your account issues.

This is not how you provide someone with information. Please tell me how to request wikimedia sysadmins to look into account issues, instead of saying this is not how it is done.

Thank you ;)

Aklapper renamed this task from Merging problem / Login problem to Reattach en.wp account "WeiaR" to global account.Oct 16 2015, 2:47 PM
Legoktm triaged this task as Unbreak Now! priority.

Is there a diff/link/log entry proving the accounts are owned by the same person?

Please tell me how to request wikimedia sysadmins to look into account issues

For CentralAuth/GlobalRename issues, the best way is to ping me on #wikimedia-tech (freenode), send me an email directly, or email the global-renamers list (I check it about once a day).

hoo added a subscriber: hoo.
<hoo> !log Attached WeiaR@enwiki to the global account of the same name. T115699