At the moment, wm-bot responds to stalkwords.
!ops is used in an attempt to summon channel operators, and isn't usually intended to interact with wm-bot, so its help message is an unexpected outcome, and might exacerbate a problem by adding to the noise of a disruptive user.
We should consider adding an exception to !ops and other related words, such as !admin and !steward, or perhaps moving the 404 response behind a command to make an accidental trigger less likely (e.g. !help ops).
Example, taken from a Wikimedia channel recently: