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Playing a video on iOS when using desktop site does not allow pausing the video or see the control bar
Open, Needs TriagePublic


Steps to reproduce

Actual results

  • When you click play there is no way to pause or see the control bar.

Expected results

  • there should be he ability to view the control bar and press pause or play on mobile.

I think this is also to do with ogv since I doint think you can play webm videos on iOS.

Related Objects

Event Timeline

Paladox created this task.Dec 10 2015, 12:59 PM
Paladox raised the priority of this task from to Needs Triage.
Paladox updated the task description. (Show Details)
Paladox added a project: Kaltura player.
Paladox moved this task to Backlog on the Kaltura player board.
Paladox added a subscriber: Paladox.
Restricted Application added subscribers: StudiesWorld, Aklapper. · View Herald TranscriptDec 10 2015, 12:59 PM
Aklapper renamed this task from Fix playing on mobile when using desktop site to Playing a video on iOS when using desktop site does not allow pausing the video or see the control bar.Dec 10 2015, 1:37 PM
Aklapper set Security to None.
TheDJ added a subscriber: TheDJ.Dec 10 2015, 1:51 PM

It's not expected to work... The Kaltura player is not prepared for touch interaction (instead delegating to 'native controls', which the ogv.js player does not provide), and the mobile website has never supported the web player to begin with and instead simply opens files T98491, T62565. regardless of if your browser supports them or not.

TheDJ moved this task from Backlog to Mobile on the Kaltura player board.Dec 10 2015, 1:53 PM
brion added a subscriber: brion.Dec 10 2015, 6:48 PM

Note this is specific to iPhone -- the control bar displays just fine under iOS 9.2 on my iPad Air. This is because the Kaltura player code has lots of hacks in it to check for iPhone specifically and disables various things because it assumes use of the native *fullscreen* iPhone video player and does various hacks for that.

As we are going with VideoJS now, should we close this?

Jdlrobson moved this task from Needs triage to Triaged on the Mobile board.Jul 25 2017, 6:08 PM
brion moved this task from To sort to Player-Old on the TimedMediaHandler board.Apr 23 2018, 11:04 PM
Jdforrester-WMF moved this task from Mobile to Backlog on the Kaltura player board.Nov 7 2019, 4:22 PM