Maniphest T122846

Q3 CSAT: evaluate 2 possible new KPIs
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	• JAufrecht
	Jan 4 2016, 9:13 PM

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Description

Assess first CSAT open responses for 2 new KPIs (if we have an indication on strategy then check if CSAT needs to change)

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		Status	Subtype	Assigned	Task
		Resolved		• DStrine	T122845 Process Results from Q3 CSAT
		Resolved		None	T122852 [EPIC] Maintain, improve, and refine TPG's KPIs (Q3 CSAT)
		Resolved		• DStrine	T122974 Administer new Q3 CSAT
		Resolved		• DStrine	T122973 Draft new Q3 CSAT with new KPIs (sign off needed from all TPG)
		Resolved		• DStrine	T122846 Q3 CSAT: evaluate 2 possible new KPIs

Event Timeline

• JAufrecht created this task.Jan 4 2016, 9:13 PM

• JAufrecht raised the priority of this task from to Needs Triage.

• JAufrecht updated the task description. (Show Details)

• JAufrecht added projects: Phlogiston-Category, Team-Practices.

• JAufrecht added subscribers: Aklapper, • JAufrecht, StudiesWorld.

• JAufrecht moved this task from Backlog to Team Practices Group on the Phlogiston-Category board.Jan 4 2016, 9:31 PM

• JAufrecht added a parent task: T122852: [EPIC] Maintain, improve, and refine TPG's KPIs (Q3 CSAT).Jan 4 2016, 9:35 PM

• DStrine updated the task description. (Show Details)Jan 6 2016, 6:23 PM

• DStrine set Security to None.

• DStrine mentioned this in T122852: [EPIC] Maintain, improve, and refine TPG's KPIs (Q3 CSAT).

• DStrine added a parent task: T122973: Draft new Q3 CSAT with new KPIs (sign off needed from all TPG).Jan 6 2016, 6:30 PM

• DStrine added a project: TPG-2016Q3.Jan 6 2016, 6:47 PM

• DStrine renamed this task from TPG evaluate 2 possible new KPIs to CSAT: evaluate 2 possible new KPIs.Jan 6 2016, 7:05 PM

• DStrine renamed this task from CSAT: evaluate 2 possible new KPIs to Q3 CSAT: evaluate 2 possible new KPIs.Jan 6 2016, 7:07 PM

• DStrine triaged this task as Medium priority.Jan 6 2016, 7:10 PM

• ggellerman moved this task from To Triage to General backlog on the Team-Practices board.Jan 6 2016, 7:10 PM

• DStrine claimed this task.Jan 21 2016, 11:54 PM

• DStrine edited projects, added Team-Practices (This-Week); removed Team-Practices.Jan 22 2016, 12:26 AM

• DStrine removed a parent task: T122852: [EPIC] Maintain, improve, and refine TPG's KPIs (Q3 CSAT).Jan 28 2016, 3:01 PM

• DStrine added a parent task: T122852: [EPIC] Maintain, improve, and refine TPG's KPIs (Q3 CSAT).

• DStrine moved this task from To Do to In Progress on the Team-Practices (This-Week) board.Feb 2 2016, 5:52 PM

note to self: direct TPG to the new wiki page with results:
https://www.mediawiki.org/wiki/Team_Practices_Group/CSAT/Results

Winners:

Coaching/Empowerment to fish (<-- fishing skills and license) 
Promoting Best (GG prefers good for: reasons; KL prefers "appropriate") Practices

• DStrine closed this task as Resolved.Feb 18 2016, 10:03 PM

• DStrine subscribed.