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lvs2002 Embedded Flash/SD-CARD iLO errors
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Description

iLO 4 has detected a self-test error.  For details, consult the   <F9 = Setup>
iLO 4 Server and iLO 4 Diagnostics page.

From the web interface's iLO event log:

Critical - Embedded Flash/SD-CARD: Error writing media 0, physical block 4: SMSC USX2065 unexpected command (out of sync?).
Critical - Embedded Flash/SD-CARD: Error writing media 0, physical block 4: Timeout.

(etc.)

From the web interface's diagnostics tab:

Embedded Flash/SD-CARD - The AHS file system mount failed with (No such device)

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Event Timeline

faidon raised the priority of this task from to Medium.
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@MoritzMuehlenhoff
Ref 5308703178: Confirmation of your request ref:_00Dd0bUlK._50027juPsW:ref
Product description: HP ProLiant DL360p Gen8 4 LFF Configure-to-order Server
Product number: 655651-B21
Serial number: MXQ428048K
Subject: DL360p Gen8 - ILO Firmware Update.

Upgrade the firmware from 1.51 to 2.40

Accoding to HP, for the Flash error message, We need to update the BIOS ,meaning the system needs to go into maintenance downtime mode because we will have reboot it. the link for the BIOS is below

http://h20566.www2.hpe.com/hpsc/swd/public/detail?sp4ts.oid=5194968&swItemId=MTX_2a019892c6b84a598d3aa1a609&swEnvOid=4103.

BBlack subscribed.

We'll want to coordinate the downtime on this to minimize impact, by shutting down pybal softly on lvs2002 before shutting down the OS.

@BBlack Oaky please let me know when you want to do this. Thanks.

I guess I dropped this, sorry! @Papaul when's a good time? The work on our end is pretty trivial, we just need to be working together for a few minutes before the downtime for the flashing.

@BBlack let me know when is best for you. Any time from 9:30am is okay with me.

I clear the log and will leave this task open for now.
Before the system update

iLO: ILOMXQ428048K - Mozilla Firefox_024.png (873×1 px, 111 KB)

iLO: ILOMXQ428048K - Mozilla Firefox_025.png (873×1 px, 110 KB)

After the system update
iLO: ILOMXQ428048K - Mozilla Firefox_026.png (873×1 px, 110 KB)

iLO: ILOMXQ428048K - Mozilla Firefox_027.png (873×1 px, 107 KB)

closing this task since it is the same Flash card issue in T162099