Page MenuHomePhabricator

Some Special:EmailUser email is not delivered for gmail.com users (and others?)
Closed, ResolvedPublic

Description

Hello. It's about a month at least that Special:EmailUser just does not work properly. Many of sent letters do not arrive. I sent 3 letters to @Matanya, he did not get them. Some user sent me a letter with a copy to herself a week ago. I did not get this letter, she did not get the copy, but I did get echo notification about her mail.


See also:

Event Timeline

IKhitron raised the priority of this task from to High.
IKhitron updated the task description. (Show Details)
IKhitron added a project: Mail.
IKhitron added subscribers: IKhitron, eranroz, Amire80, Matanya.
Krenair subscribed.

What is the domain part of your email address?

And the other user's, if you know them.

I don't think @Matanya's is relevant as he was the recipient rather than the sender.

Ah, you ment sender? No, I don't know her domain.

This comment was removed by Krenair.

And I checked the spam for her letter, it was not there.

Uhh... Right, so ignore my previous comment. I've been getting yahoo emails in spam *when they post to a mailing list*. I don't remember what happens with Special:EmailUser though, so try using that to send to me on enwiki

Done. On enwiki and on wiki. Got the copies.

I received emails from you, however your sending domain does not match the one you posted above.

Maybe because of gmail acoounts changer. But it is the same as I sent to Matanya.

Nemo_bis renamed this task from Special:EmailUser does not work properly to Some Special:EmailUser email is not delivered for gmail.com users (and others?).Mar 29 2016, 8:08 PM
Nemo_bis removed a project: WMF-General-or-Unknown.
Nemo_bis updated the task description. (Show Details)

I saw some more cases from the last time we spoke.

User "ביקורת" (User id: 181590) in hewiki claims he received 2 echo notifications in the last 24 hours on emails but didn't actually get them.

herron claimed this task.
herron subscribed.

Closing as this issue has gone a long time without report of recurrence. If the problem is still occurring please don't hesitate to re-open.

Closing as this issue has gone a long time without report of recurrence. If the problem is still occurring please don't hesitate to re-open.

Yes, I can not reproduce this.