Page MenuHomePhabricator

Document mass email
Closed, ResolvedPublic2 Estimated Story Points

Description

There's an increasing amount of work to do for mass email subscription and unsubscription list maintenance, and related components. It's key to have a mutual understanding of how all the pieces fit together. Let's document:

  • Silverpop export operation and output.
  • Mass email templating and links.
  • Unsubscribe system.
  • "remind me" feature.
  • How Civi fields relate to what we export.

Draft notes are in: https://etherpad.wikimedia.org/p/Fundraising_Bulk_Email_Documentation

Donor facing documentation: meta
Wikimedia Foundation specific configuration: https://wikitech.wikimedia.org/wiki/Fundraising#Bulk_email
Software documentation: mediawiki

Event Timeline

Yes, great idea! I'm guessing it makes most sense for me to take a first pass? Where are you thinking of documenting this?

awight changed the point value for this task from 1 to 2.
awight renamed this task from Document mass email components to Document mass email.Apr 12 2016, 9:56 PM
DStrine triaged this task as Medium priority.
Eileenmcnaughton claimed this task.
Eileenmcnaughton subscribed.

I think our docs are OK here - https://wikitech.wikimedia.org/wiki/Fundraising#Email_integration_-_Acoustic_(Also_known_as_Silverpop)

Reading that etherpad highlights how important the work Andy did was in terms of creating a structure for us to put documentation in as the etherpad had stuff in it that would have been good in our docs over the years but was lost in the ether...pad