Maniphest T135137

Mails sent to desabonnements@wikimedia.fr and adhesion@wikimedia.fr lost
Closed, ResolvedPublic
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Aklapper, Steinsplitter, Rjd0060 and 4 others

Assigned To

Matthewrbowker

Authored By

Sylvain_WMFr, May 12 2016

Description

Wikimédia France has three email addresses that link to the queue wm-fr-adhesions@wikimedia.org:

adhesions@wikimedia.fr
adhesion@wikimedia.fr
desabonnement@wikimedia.fr

Emails sent to address 1. do end up in the queue, but emails sent to addresses 2 and 3 are lost.

Is it no more possible to have several addresses ending up in the same queue?

Event Timeline

Sylvain_WMFr created this task.May 12 2016, 3:25 PM

Restricted Application added subscribers: Zppix, TerraCodes, Matthewrbowker and 3 others. · View Herald TranscriptMay 12 2016, 3:25 PM

Danny_B added a project: Mail.May 16 2016, 3:46 PM

Steinsplitter moved this task from Incoming to Backlog on the OTRS board.May 21 2016, 2:03 PM

I've added email filters that should place them into the correct queue now. https://ticket.wikimedia.org/otrs/index.pl?Action=AdminSystemAddress;Subaction=Change;ID=602 and https://ticket.wikimedia.org/otrs/index.pl?Action=AdminSystemAddress;Subaction=Change;ID=603. Worked in my testing, feel free to re-open if there is a problem.