I recently enabled 2FA for my account and I don't get any code on my mobile. I'd like to reset this so I can login again and perhaps try to re-enable it after testing it works. The security codes are somehow not working for me either.
Description
Description
Event Timeline
Comment Actions
The process for dealing with these problems is here: https://wikitech.wikimedia.org/wiki/Password_reset#Reset_two_factor_authentication
Basically we need to set up a video chat. In the mean time please could you create a file somewhere in labs (bastion or tools projects are best) that can be read, confirming this is you, then post the location here?
Comment Actions
That's part of a shared account with two other people... I verified with @Niharika over hangouts though
Comment Actions
I'm pretty sure Ryan or Frances aren't trying to hack into my account.
All of the tools I am part of have shared ownership, anyway.
Do we still want the video chat?