Hi,
Apologies, but I have recently had to wipe my phone because I lost it, however I was unable to remove it from my account. Despite managing to add my new phone, it would not let me log in with just one set of details. Therefore, I would like the factors removed so I can set it up again. My UCI was added here, can be verified with P3240 and this is linked to my alt account. Please let me know if you need anything further.