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[EPIC] Roll out Light Engagement survey
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Danny_B renamed this task from [EPIC] Roll out Light Engagement survey to Roll out Light Engagement survey.Jul 7 2016, 12:16 PM
Danny_B added a project: Epic.
JAufrecht renamed this task from Roll out Light Engagement survey to [EPIC] Roll out Light Engagement survey.Jul 7 2016, 5:12 PM

TPG norm is to put [EPIC] in the title of EPICs for improved visibility.

KLans_WMF moved this task from To Triage to General backlog on the Team-Practices board.

Not sure how this fits in, but we would need to define "Light Engagement" in order to select recipients and administer the survey:
T133560

@ggellerman perhaps for the pilot, we could chose teams that are unambiguously light engagements to buy some more team for the broader discussion of what *exactly* a light engagement is

@KLans_WMF
Good idea! I'd still like to get to a definition, but maybe some upcoming work that we do will help shape that definition.

I really want a definition (or more likely a renaming), but until we have that, I would like the working definition within this survey context to be "Any engagement not covered by the embedded CSAT".

ksmith updated the task description. (Show Details)

In case anyone is watching closely, I just removed all the task checkboxes from the description, because they are redundant and were at risk of being out-of-date and therefore misleading.

@ggellerman @ksmith as we approach the end of quarter, can you take a spin through subtasks to see if all are still relevant, and decline any that may not be?

@KLans_WMF from my final Q1 meeting with @ksmith earlier this week, I believe that he is moving those tasks forward. Correct, @ksmith ?

@KLans_WMF and @ggellerman : Yes, I consider that to be on my plate. Hopefully this coming week.

NOTE: I removed subtasks which are now a part of the following quarter's work.