Original wish (German):https://de.wikipedia.org/wiki/Wikipedia:Umfragen/Technische_W%C3%BCnsche_2015/Echo-Benachrichtigungen#Bei_Speichern_Hinweis_.C3.Bcber_abgegebene_Benachrichtigungen
Update sites on-wiki:
https://grafana.wikimedia.org/dashboard/db/echo-mention-errors counts the failures according to error type
Hypotheses of underlying problem:
The current system of mentioning people is ambiguous and hard to understand, since in order to send out a mention some requirements have to be met
Hypothesis 1: Editors, especially new ones, have a hard time understanding why a mention is send out or not
Hypothesis 2: Currently, it is very difficult to find out, if a mention has been sent out or not.
Hypothesis 3: People sometimes don’t sign text chunks that include a user link, because they don’t want to mention that person. Sometimes they don’t sign the chunks, because they simply forgot to do so.
Scoping by TCB-Team:
1.) Write an opt-in feature that allows users to receive a notification whenever they successfully sent a mention or a mention failed to send
2.) Remove unnecessary restrictions to mention sending if possible
3.) Update https://www.mediawiki.org/wiki/Manual:Echo#Technical_details for more clarity, what the requirements are
Related tasks that are out of scope for the TCB-team:
https://www.mediawiki.org/wiki/User:Legoktm/pings is a great suggestion of how to solve the ambiguity of mentions. It seems like a great idea for the future, but might involve lots of communication with all communities.