Duties might include:

• maintain a list of all org change processes (who, who's affected, goals, timeline)
• Traffic cop and cross-pollinate between processes
• represent the recipients/targets of org change
• Help org changers stay accountable
  • Plan:
    • What's my hypothesis about what's going to happen such that this is a good intervention?
    • Joel: very similar to doing constant cost/benefit analysis
  • Progress:
    • How are you measuring this? What are the measurements?
  • Results:
    • Is it done?
    • What is the most current cost/benefit? AIs it still important to change it?
• Summarize and report efforts and results