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Improve documentation for emergency & on-call procedures
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ggellerman moved this task from Triage to Q1 FY2022-23 on the Fundraising-Backlog board.
greg subscribed.

Seems worth-while to do a quick review right now.

Not sure what things were in mind around the "improve" part of this, but let's start with "review/update" for now.

I did a big cleanup just now, but didn't touch any the "what dashboards to watch, logs to tail, etc" stuff.

greg raised the priority of this task from Medium to High.Nov 22 2022, 7:26 PM

I added this overview page to Wikitech, with links to old, somewhat outdated doc mentioned above, as well as other pages I found.

Verify your ability to log in to external and internal services, including access to 2FA tools required to do so.

Do we have a list of what those are so people can verify?

Ironically https://wikitech.wikimedia.org/wiki/Fundraising/Team_processes/Onboarding#Accounts_&_Privileges_to_get doesn't really clarify it either (nor link to much in the way of help in getting said access).

Verify your ability to log in to external and internal services, including access to 2FA tools required to do so.

Do we have a list of what those are so people can verify?

I couldn't find one, and we definitely need one!

I added a couple of links but this looks good, we can always add more to it too

XenoRyet set Final Story Points to 2.