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MediaWiki:Globalblocking-ipblocked & MediaWiki:Globalblocking-ipblocked-range need rephrasing: Users think their account was blocked instead of IP range
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Description

The current messages, as they stand, seems to cause more confusion than information. Either at Meta or on OTRS, much of the requests for information we receive are because they think their accounts have been blocked. That causes them to be upset in some cases. We should clarify the messages to state that it's the IP or IP range they're using what has been blocked. Maybe we can consider creating WikimediaMessages with Wikimedia-specific information. Since I'm not a native English speaker, I prefer to leave suggestions on how to improve this message to those. Thanks.

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Event Timeline

Restricted Application added a subscriber: Aklapper. · View Herald TranscriptSep 22 2016, 7:23 AM
MarcoAurelio triaged this task as High priority.Sep 22 2016, 7:23 AM
Aklapper renamed this task from MediaWiki:Globalblocking-ipblocked & MediaWiki:Globalblocking-ipblocked-range needs improvement to MediaWiki:Globalblocking-ipblocked & MediaWiki:Globalblocking-ipblocked-range need rephrasing: Users think their account was blocked instead of IP range.Sep 22 2016, 11:40 AM
Aklapper edited projects, added GlobalBlocking; removed MediaWiki-General, I18n.

The links do not work. The page they link to says:

There is currently no text in this page. You can search for this page title in other pages, search the related logs, or create this page.

The links do not work.

Add /en to the links to get to the English version.

We should clarify the messages to state that it's the IP or IP range they're using what has been blocked.

Is this clear enough?

Your IP address is in a range which has been blocked on all wikis.

Your IP address has been blocked on all wikis.

For me they are clear. They don't seem clear for the dozens of complains we receive on Meta and OTRS from users who don't know why we've blocked them, and we should be informative towards those users. While we try to only block anonymous contributors, we sometimes need to hardblock IPs or IP ranges and that might affect registered users who don't understand why they're prevented from editting.