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Rephrase Wikimedia global block message overrides to be more clear/informative
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Description

Users affected by global IP (range)blocks think that their accounts have been (personally or directly) blocked. That causes confusion and upsetting in some cases. Most of the time, they are just collateral damage. We should clarify the Wikimedia overrides for globalblocking so that it's clear that it's their IP address it's blocked, not their accounts directly, plus mention a few appeal venues specific for Wikimedia.

Since most of those affected are because of proxy/VPN or iCloud Private Relay, perhaps adding some help links or guides they can try to before asking the stewards for a review would be helpful.

Event Timeline

Aklapper renamed this task from MediaWiki:Globalblocking-ipblocked & MediaWiki:Globalblocking-ipblocked-range needs improvement to MediaWiki:Globalblocking-ipblocked & MediaWiki:Globalblocking-ipblocked-range need rephrasing: Users think their account was blocked instead of IP range.Sep 22 2016, 11:40 AM
Aklapper edited projects, added GlobalBlocking; removed MediaWiki-General, I18n.

The links do not work. The page they link to says:

There is currently no text in this page. You can search for this page title in other pages, search the related logs, or create this page.

The links do not work.

Add /en to the links to get to the English version.

We should clarify the messages to state that it's the IP or IP range they're using what has been blocked.

Is this clear enough?

Your IP address is in a range which has been blocked on all wikis.

Your IP address has been blocked on all wikis.

For me they are clear. They don't seem clear for the dozens of complains we receive on Meta and OTRS from users who don't know why we've blocked them, and we should be informative towards those users. While we try to only block anonymous contributors, we sometimes need to hardblock IPs or IP ranges and that might affect registered users who don't understand why they're prevented from editting.

MarcoAurelio renamed this task from MediaWiki:Globalblocking-ipblocked & MediaWiki:Globalblocking-ipblocked-range need rephrasing: Users think their account was blocked instead of IP range to Rephrase Wikimedia global block message overrides to be more clear/informative.Apr 6 2023, 11:33 PM
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