- T147660: Identify themes from Q1 TPG CSAT to inform open-ended questions in Q2 survey
- T147661: Create TPG CSAT form for Q2 survey
- T147662: Send Q2 CSAT survey to TPG customers Thursday 2016-12-01
- T147663: Analyze results of Q2 CSAT
- T148104: Add question to ask if customers have survey fatigue
- T151790: List of CSAT recipients
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