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Degraded RAID on db2052
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Description

TASK AUTO-GENERATED by Nagios/Icinga RAID event handler

A degraded RAID was detected on host db2052. An automatic snapshot of the current RAID status is attached below.

Please sync with the service owner to find the appropriate time window before actually replacing any failed hardware.

Smart Array P420i in Slot 0 (Embedded)

   array A

      Logical Drive: 1
         Size: 3.3 TB
         Fault Tolerance: 1+0
         Heads: 255
         Sectors Per Track: 32
         Cylinders: 65535
         Strip Size: 256 KB
         Full Stripe Size: 1536 KB
         Status: Interim Recovery Mode
         Caching:  Enabled
         Unique Identifier: 600508B1001CC88542185FC255A0FCD2
         Disk Name: /dev/sda 
         Mount Points: / 37.3 GB Partition Number 2
         OS Status: LOCKED
         Logical Drive Label: A3E572A7001438033746C30FEA6
         Mirror Group 1:
            physicaldrive 1I:1:1 (port 1I:box 1:bay 1, SAS, 600 GB, OK)
            physicaldrive 1I:1:2 (port 1I:box 1:bay 2, SAS, 600 GB, OK)
            physicaldrive 1I:1:3 (port 1I:box 1:bay 3, SAS, 600 GB, OK)
            physicaldrive 1I:1:4 (port 1I:box 1:bay 4, SAS, 600 GB, Failed)
            physicaldrive 1I:1:5 (port 1I:box 1:bay 5, SAS, 600 GB, OK)
            physicaldrive 1I:1:6 (port 1I:box 1:bay 6, SAS, 600 GB, OK)
         Mirror Group 2:
            physicaldrive 1I:1:7 (port 1I:box 1:bay 7, SAS, 600 GB, OK)
            physicaldrive 1I:1:8 (port 1I:box 1:bay 8, SAS, 600 GB, OK)
            physicaldrive 1I:1:9 (port 1I:box 1:bay 9, SAS, 600 GB, OK)
            physicaldrive 1I:1:10 (port 1I:box 1:bay 10, SAS, 600 GB, OK)
            physicaldrive 1I:1:11 (port 1I:box 1:bay 11, SAS, 600 GB, OK)
            physicaldrive 1I:1:12 (port 1I:box 1:bay 12, SAS, 600 GB, OK)
         Drive Type: Data
         LD Acceleration Method: Controller Cache

Event Timeline

Disk 4 is down, please replace (this box is likely under HP warranty):

$ hpssacli ctrl all show config

Smart Array P420i in Slot 0 (Embedded)    (sn: 001438033746C30)


   Gen8 ServBP 12+2 at Port 1I, Box 1, OK
   array A (SAS, Unused Space: 0  MB)


      logicaldrive 1 (3.3 TB, RAID 1+0, Interim Recovery Mode)

      physicaldrive 1I:1:1 (port 1I:box 1:bay 1, SAS, 600 GB, OK)
      physicaldrive 1I:1:2 (port 1I:box 1:bay 2, SAS, 600 GB, OK)
      physicaldrive 1I:1:3 (port 1I:box 1:bay 3, SAS, 600 GB, OK)
      physicaldrive 1I:1:4 (port 1I:box 1:bay 4, SAS, 600 GB, Failed)
      physicaldrive 1I:1:5 (port 1I:box 1:bay 5, SAS, 600 GB, OK)
      physicaldrive 1I:1:6 (port 1I:box 1:bay 6, SAS, 600 GB, OK)
      physicaldrive 1I:1:7 (port 1I:box 1:bay 7, SAS, 600 GB, OK)
      physicaldrive 1I:1:8 (port 1I:box 1:bay 8, SAS, 600 GB, OK)
      physicaldrive 1I:1:9 (port 1I:box 1:bay 9, SAS, 600 GB, OK)
      physicaldrive 1I:1:10 (port 1I:box 1:bay 10, SAS, 600 GB, OK)
      physicaldrive 1I:1:11 (port 1I:box 1:bay 11, SAS, 600 GB, OK)
      physicaldrive 1I:1:12 (port 1I:box 1:bay 12, SAS, 600 GB, OK)

   Enclosure SEP (Vendor ID HP, Model Gen8 ServBP 12+2) 378  (WWID: 50014380324ED459, Port: 1I, Box: 1)

   Expander 380  (WWID: 50014380324ED440, Port: 1I, Box: 1)

   SEP (Vendor ID PMCSIERA, Model SRCv8x6G) 379  (WWID: 5001438033746C3F)
Papaul triaged this task as Medium priority.Nov 1 2016, 3:29 PM

Dear Mr Papaul Tshibamba,

Thank you for contacting Hewlett Packard Enterprise for your service request. This email confirms your request for service and the details are below.

Your request is being worked on under reference number 5314630634
Status: Case is generated and in Progress

Product description: HP ProLiant DL380p Gen8 12 LFF Configure-to-order Server
Product number: 665552-B21
Serial number: 2M245205HL
Subject: DL380p Gen8 - HDD Failure

Yours sincerely,
Hewlett Packard Enterprise

This comment was removed by jcrespo.

Sorry, wrong ticket- I will remove my previous comment.

Papaul subscribed.

Dick replacement complete.

This is now in good state and can probably be closed:

Current Status:	  OK   (for 0d 14h 21m 14s)
Status Information:	OK: Slot 0: OK: 1I:1:1, 1I:1:2, 1I:1:3, 1I:1:4, 1I:1:5, 1I:1:6, 1I:1:7, 1I:1:8, 1I:1:9, 1I:1:10, 1I:1:11, 1I:1:12, Controller, Battery/Capacitor
root@db2052:~# hpssacli ctrl all show config

Smart Array P420i in Slot 0 (Embedded)    (sn: 001438033746C30)


   Gen8 ServBP 12+2 at Port 1I, Box 1, OK
   array A (SAS, Unused Space: 0  MB)


      logicaldrive 1 (3.3 TB, RAID 1+0, OK)

      physicaldrive 1I:1:1 (port 1I:box 1:bay 1, SAS, 600 GB, OK)
      physicaldrive 1I:1:2 (port 1I:box 1:bay 2, SAS, 600 GB, OK)
      physicaldrive 1I:1:3 (port 1I:box 1:bay 3, SAS, 600 GB, OK)
      physicaldrive 1I:1:4 (port 1I:box 1:bay 4, SAS, 600 GB, OK)
      physicaldrive 1I:1:5 (port 1I:box 1:bay 5, SAS, 600 GB, OK)
      physicaldrive 1I:1:6 (port 1I:box 1:bay 6, SAS, 600 GB, OK)
      physicaldrive 1I:1:7 (port 1I:box 1:bay 7, SAS, 600 GB, OK)
      physicaldrive 1I:1:8 (port 1I:box 1:bay 8, SAS, 600 GB, OK)
      physicaldrive 1I:1:9 (port 1I:box 1:bay 9, SAS, 600 GB, OK)
      physicaldrive 1I:1:10 (port 1I:box 1:bay 10, SAS, 600 GB, OK)
      physicaldrive 1I:1:11 (port 1I:box 1:bay 11, SAS, 600 GB, OK)
      physicaldrive 1I:1:12 (port 1I:box 1:bay 12, SAS, 600 GB, OK)

   Enclosure SEP (Vendor ID HP, Model Gen8 ServBP 12+2) 378  (WWID: 50014380324ED459, Port: 1I, Box: 1)

   Expander 380  (WWID: 50014380324ED440, Port: 1I, Box: 1)

   SEP (Vendor ID PMCSIERA, Model SRCv8x6G) 379  (WWID: 5001438033746C3F)