Maniphest T153371

TPG to discuss State of the CSAT
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• NHarateh_WMF

Authored By

	• ggellerman
	Dec 15 2016, 10:22 PM

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Description

discuss current state - history, value to TPG, expectations from customers
discuss alternatives which we could experiment with

Questions:

How do we structure the feedback loop with our clients?
How often do we conduct it?
Do we use some form of the Light Engagement Survey?

Event Timeline

• ggellerman created this task.Dec 15 2016, 10:22 PM

Restricted Application added a subscriber: Aklapper. · View Herald TranscriptDec 15 2016, 10:22 PM

• ggellerman updated the task description. (Show Details)Dec 21 2016, 7:01 PM

• ggellerman triaged this task as Medium priority.Dec 21 2016, 7:04 PM

• ggellerman moved this task from To Triage to General backlog on the Team-Practices board.

• NHarateh_WMF claimed this task.Jan 19 2017, 6:59 PM

• NHarateh_WMF updated the task description. (Show Details)

• NHarateh_WMF edited projects, added Team-Practices (This-Week); removed Team-Practices.Feb 2 2017, 6:39 PM

Hangout scheduled for 2/23/2017.

• NHarateh_WMF moved this task from To Do to In Progress on the Team-Practices (This-Week) board.Feb 9 2017, 3:55 PM

• JAufrecht moved this task from In Progress to Blocked or Waiting on the Team-Practices (This-Week) board.Feb 9 2017, 6:38 PM

meeting scheduled 2017-03-02 for all of TPG

• NHarateh_WMF closed this task as Resolved.Feb 16 2017, 6:39 PM

• NHarateh_WMF moved this task from Blocked or Waiting to Done on the Team-Practices (This-Week) board.