PayPal recurring flow is not mobile optimised
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	Pcoombe
	Dec 18 2016, 4:10 PM

Description

Go to https://donate.wikimedia.org/?country=US on a mobile device
Select "Monthly", an amount, then PayPal

The PayPal page is not designed for mobile devices, and is a poor experience:

2016-12-18 16.04.31.png (2×1 px, 334 KB)

Compare to the one-time donation page, which is mobile optimised:

2016-12-18 16.04.09.png (2×1 px, 151 KB)

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Pcoombe created this task.Dec 18 2016, 4:10 PM

Restricted Application added a subscriber: Aklapper. · View Herald TranscriptDec 18 2016, 4:10 PM

@Pcoombe good catch!

Fr-tech: are we using the correct code here? Hard to believe they would optimize one flow and not the other... Let me know if you need help digging through and contact them.

• ggellerman triaged this task as High priority.Dec 20 2016, 10:19 PM

• ggellerman added a project: Spike.

• ggellerman moved this task from Triage to Completed in Q2 1617 on the Fundraising-Backlog board.

• cwdent claimed this task.Dec 20 2016, 10:36 PM

• cwdent added a project: Fundraising Sprint Waiting for Godot.

• cwdent moved this task from Backlog to Doing on the Fundraising Sprint Waiting for Godot board.

I have emailed PayPal about it, looks like a change on their end.

Unfortunately nothing we can do about this. From the rep: "I apologize for the inconvenience, but at the present time there is no mobile-optimized recurring payment checkout flow. The flow you are seeing is the only one available for recurring payments."

The good news is that Express Checkout appears to have a more mobile-friendly recurring flow e.g. https://donate.everytown.org/donate/support-everytown-t1/

PayPal recurring flow is not mobile optimisedClosed, InvalidPublicActions

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PayPal recurring flow is not mobile optimised
Closed, InvalidPublic
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