This is a followup to T135819. Increasing documentation, getting TPG help in some form and starting related work are the goals.
As per that task, Product and Liaisons have been discussing their working relationship for a while now. While the Technical Collaboration Guideline will help with Product's relationship with the communities, not much has been done to focus on the internal side of things.
I have found myself a precious ally in @TrevorParscal in the meantime. I also want to bring the Team Practices Group in this though, so that whatever approach I choose to go forward (a survey, 1:1 interviews etc.) is "validated" and not just a shot in the dark.
I see this work as quite important for everybody's sanity. If I had to pick a last thing to do as a liaison, I'd pick this one.
I am trying to figure out whether determining SLUs (https://www.mediawiki.org/wiki/Service_Level_Understanding) with each team would be enough, for example (this is a process that AFAIK only the VE team is following, and I yet have to verify whether it is the right tool for what I'm looking for).