Survey results:
Planning document:
Background
Wikipedia apps on mobile devices are relatively new, and we would like to know more about how they’re used, especially observations around navigation and the Explore feed. To do this, we are both trying out new software for gathering user data (AppSee) and following the personal iOS use habits of a group of volunteers over the course of several days, to see what we can observe and set up similar tests for mobile apps generally in the future.
Links
Recruitment survey for mobile user testing: https://drive.google.com/open?id=1zBNbAfebZ2Ultccbd1lAoInda9h7NGp8KFoGtHikL2A
On-boarding survey: https://drive.google.com/open?id=1JVZ2YuP-ALAyXcL0LcWnvdhd_2-k1NCtiEYYtOFm-9w
In-app session survey (diary entry form): https://drive.google.com/open?id=1XbWjKEPVCnJ6UcKcBk9JSlFNBf-raXx9t_IdRaU4HSg
To do before study can begin
- Create recruitment survey for mobile user testing
- Finalize / confirm release form with legal
- Write of [[ explanation of study and build set-up instructions for testers | explanation of study and build set-up instructions for testers ]]
- Create onboarding survey (questions already decided) on Google forms
- Discuss and decide on survey links / presentation of surveys with iOS team (for onboarding survey should this occur in the feed or as part of the onboarding flow? For surveys during the study should there be a push notification?)
- Verify if Appsee will default capture the information we want captured during each session
- Create session survey (questions already defined)
- Recruit 12-15 new and seasoned users from our iOS beta tester pool
To do after study has begun
- Write-up exit survey and decide how exit survey will be disseminated
Questions
- Can we recruit from inside the app via an in-app survey?
- How should Appsee's data capture be verified? (Should we turn it back on on Alpha?)
- How should surveys be disseminated during the study?