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Problems accessing Labs via PuTTY and WinSCP
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Description

Hi, since yesterday I have problems accessing Labs through PuTTY or WinSCP. I see this several times:

Disconnected: No supported authentication methods available (server key: publickey,hostbased)

The previous days I could access normally without problems, I have not changed my SSH key or anything like that. I hope you can help me.

Event Timeline

@AlvaroMolina can you provide more details?

What is the configuration of your setup? What VM are you trying to get into? Can you SSH into the bastion directly? What bastion do you have configured? Do you have more detailed logs of a connection attempt?

@AlvaroMolina can you provide more details?

What is the configuration of your setup? What VM are you trying to get into? Can you SSH into the bastion directly? What bastion do you have configured? Do you have more detailed logs of a connection attempt?

I have not altered any configuration, this happened to me from nowhere. I am from Windows 10 and use tools-login.wmflabs.org and tools-dev.wmflabs.org to access. This is what I get when I want to connect using WinSCP: http://prntscr.com/efkjx7

The settings I made them as indicate on https://wikitech.wikimedia.org/wiki/Help:Access_to_instances_with_PuTTY_and_WinSCP

AlvaroMolina closed this task as Resolved.EditedMar 3 2017, 3:36 PM
AlvaroMolina claimed this task.

I finally got access, WinSCP had deleted the SSH public key file I had set in the settings. Thank you anyway.