When booting phab1001 to install the OS, it shows a hdd failure for port A disk.
Assigning to Chris for hard disk replacement (as system is under warranty.)
Description
Description
| Status | Subtype | Assigned | Task | ||
|---|---|---|---|---|---|
| Resolved | mmodell | T152129 reinstall iridium (phabricator) as phab1001 with jessie | |||
| Resolved | RobH | T156970 replacement hardware for iridium (phabricator) | |||
| Resolved | Dzahn | T163938 setup/install phab1001.eqiad.wmnet | |||
| Resolved | Cmjohnson | T163960 phab1001 hdd port a failure |
Event Timeline
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I verified in bios that port A and port B do see the 2 disk drives, I did power off and back again. @RobH: can you please paste log or output from install so I can provide proof to Dell for the disk replacement.
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Yep, attached the screen shot, it shows sata port failure A on every boot.
You may want to swap the disks around and see if it follows over to port B. It'll show during initial boot, after post but before PXE.
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A new service request has been placed with Dell. I will update once the order has been executed.
Create Service Request: Service Tag 4LF7FB2
Confirmed: Request 947622575 was successfully submitted.
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Received and swapped the disk in port A
Return tracking number is
USPS
9202394653012435442374
FEDEX
9611918 2393026 72192398