Page MenuHomePhabricator

Analytics1040 system board repair needed
Closed, ResolvedPublic

Description

While adding thermal paste to the cpu's for analytics1040, a piece of the dried and flaky paste came off and landed inside the pins of the cpu slot. I thought I was able to get it all out but it turns out a piece remained and during inspection, it is now crushed inside the pins.

To be sure I swapped the DIMM from A to B and no change l
I swapped cpu's and no change leaving only the system board.

The server is under warranty so I will create a ticket with Dell.

Event Timeline

Restricted Application added a subscriber: Aklapper. · View Herald TranscriptMay 10 2017, 2:55 PM
Restricted Application added a project: Operations. · View Herald TranscriptMay 10 2017, 3:02 PM

The new system board has been ordered through Dell but is back ordered....Should hopefully be in this week.

Cmjohnson closed this task as Resolved.May 16 2017, 9:11 PM

The new motherboard has been added. System is back online. Resolving this task.