Some students enrol but do not show up in the list of enrolled users
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	Vojtech.dostal
	May 23 2017, 8:27 AM

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Most of our recent participants of [[ https://cs.wikipedia.org/wiki/Kurz:Senio%C5%99i_p%C3%AD%C5%A1%C3%AD_Wikipedii/Krajsk%C3%A1_knihovna_Franti%C5%A1ka_Barto%C5%A1e_ve_Zl%C3%ADn%C4%9B_-_za%C4%8D%C3%A1te%C4%8Dn%C3%ADci_I._(2017) | this course ]]didn't have a problem but two:

Hanamor
Mila0909

it actually says that both enrolled correctly:

Do you know why they don't show up? And what is possible solution? Thanks

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		Status	Subtype	Assigned	Task
		Declined		None	T156502 Enrolled student not appearing in student list on education course page
		Declined		None	T166109 Some students enrol but do not show up in the list of enrolled users

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Vojtech.dostal created this task.May 23 2017, 8:27 AM

Restricted Application added a subscriber: Aklapper. · View Herald TranscriptMay 23 2017, 8:27 AM

I've want to remove them using API but I didn't find a way. I tried to call refresheducation API call (see JSON below).

{
	"action": "refresheducation",
	"format": "json",
	"ids": "193",
	"type": "course",
	"token": "94f08a005676c75212d46ba6292584335923fb00+\\"
}

But it returned Došlo k chybě při načítání odpovědi na API dotaz: HTTP error: . error.

I tried to re-add them even they enrolled themself using regular course interface, but I received the following error. Během přidávání studentů došlo k následující chybě: $1.internal_api_error_DBQueryError

I tried to add another accounts usng API (my personal account and Martin Urbanec (test)), this attempt was successful.

Hoping this info will help.

Another recent example:

https://en.wikipedia.org/w/index.php?title=Wikipedia:Village_pump_(technical)&oldid=804996778#Failing_to_enrol_in_course

User shows in log, but not in course.

Xaosflux added a parent task: T156502: Enrolled student not appearing in student list on education course page.Oct 12 2017, 12:15 PM

Just to make sure: are we discussing the Education Extension or the Program & Events Dashboard here? The Education Extension is being deprecated and is not receiving any support at this time.

@VMasrour-WMF yes, the extension: https://en.wikipedia.org/wiki/Education_Program:University_of_Hong_Kong/Regional_Geology_(Fall_Semester_2017)

It is strongly recommended to move all current and future education programs to the Programs & Events Dashboard in order to receive support (and benefit from its great qualities). https://outreachdashboard.wmflabs.org/?locale=en

There's a training module available here: https://outreachdashboard.wmflabs.org/training (self-paced)

Extension is being removed and archived.

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Some students enrol but do not show up in the list of enrolled users
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