Adding translatable message to banner FR2015_translations takes a long time and shows error
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	Pcoombe
	Jun 8 2017, 5:10 PM

Description

In fundraising we generally use a central banner to store our translations, and then other banners pull from it: https://meta.wikimedia.org/wiki/Special:CentralNoticeBanners/Edit/FR2015_translations

I don't know if it is due to the number of messages, or the fact that many other banners reference it, but adding a new message takes a *very* long time and eventually gives me a "Service Temporarily Unavailable" error. e.g. doing it today and adding the "minimize" message. I haven't encountered this when doing the same on other banners.

Screenshot 2017-06-08 18.00.31.png (236×731 px, 63 KB)

However refreshing after this shows the message does seem to have been added, and is working correctly.

Any thoughts? We don't add new messages often, but I'd hate to get to a point where it isn't working at all.

Related Objects

Mentioned In: T170968: Translate: Large number of rows affected when rebuilding message index, causing DB timeouts
T170591: WMDE banners failing to save - Timing out on save
Mentioned Here: T170591: WMDE banners failing to save - Timing out on save

Event Timeline

Pcoombe created this task.Jun 8 2017, 5:10 PM

Restricted Application added a subscriber: Aklapper. · View Herald TranscriptJun 8 2017, 5:10 PM

Any info on Logstash? Do you know which Translate functions you are calling, if you suspect the problem is there?

I wasn't able to see anything that looked related in Logstash, and I have no clue about the internals of the Translate extension

There isn't sufficient information here for me to start investigating. https://wikitech.wikimedia.org/wiki/X-Wikimedia-Debug#Request_profiling might be of help.

@Pcoombe and @Jseddon is this affecting many people? do you have an opinion on severity or importance?

• DStrine moved this task from Triage to Sprint +1 on the Fundraising-Backlog board.Jun 13 2017, 7:51 PM

@DStrine Afaik it's only fundraising. It isn't a huge issue at the moment because we don't need to add translations very often. My concern is that it could get worse and reach a point where it no longer works at all.

AndyRussG mentioned this in T170591: WMDE banners failing to save - Timing out on save.Jul 14 2017, 12:09 AM

Searching LogStash for the FR2015_translations, I found a different error from those in T170591. So, not merging the tasks for now.

AndyRussG mentioned this in T170968: Translate: Large number of rows affected when rebuilding message index, causing DB timeouts.Jul 18 2017, 6:41 PM

• DStrine added a project: Fr-CentralNotice-Translation-Bugs.Feb 7 2018, 3:08 PM

per a CN/translation meeting this could be related to T170591

Nikerabbit moved this task from Backlog to maintenance and operational issues on the MediaWiki-extensions-Translate board.Jun 3 2018, 10:46 AM

• DStrine moved this task from Sprint +1 to Q3 2021-2022 on the Fundraising-Backlog board.May 6 2019, 9:43 PM

XenoRyet moved this task from Q3 2021-2022 to Unscheduled on the Fundraising-Backlog board.Mar 14 2023, 10:23 PM

	F8413936: Screenshot 2017-06-08 18.00.31.png
	Jun 8 2017, 5:10 PM

Adding translatable message to banner FR2015_translations takes a long time and shows errorOpen, MediumPublicActions

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Adding translatable message to banner FR2015_translations takes a long time and shows error
Open, MediumPublic
Actions