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Reset 2FA for User:There'sNoTime
Closed, InvalidPublic

Description

TNT approached me on IRC saying that "apparently the codes [Google Authenticator] is now generating are invalid, which means I can't log into phab either." Can provide screenshots if needed, see also proof onwiki

He is logged in on his home PC and work laptop.

Event Timeline

DatGuy created this task.Jun 16 2017, 11:17 AM
Restricted Application added a subscriber: Aklapper. · View Herald TranscriptJun 16 2017, 11:17 AM

As There'sNoTime's confirmed alt I can confirm the above - it appears other users have also been having issues with TOTP clients supplying invalid tokens/WP not accepting valid tokens.

I'm logged in on my home PC and a work laptop, but can't log in on new machines as the verification code section has error Verification failed. on entering a Google Auth generated code.

I'd like 2FA disabled on the account so I can try setting it up again with Google Auth.

I didn't take a copy of the scratch codes.

This comment was removed by Marostegui.
TheDJ added a subscriber: TheDJ.Jun 16 2017, 1:58 PM

I didn't take a copy of the scratch codes.

You should fix that.. Especially as right now, there is no way to ever retrieve your account if you loose your phone...

@TheDJ not my finest moment, as I actually was a rather outspoken advocate of 2FA being introduced and wrote the English Wikipedia guides on using it..

TNTPublic closed this task as Resolved.Jun 16 2017, 2:08 PM
TNTPublic claimed this task.

Self-close, time correction had not been synced in Google Auth. Leaving T168064 open

For the future, the fix for this is:

Google Authenticator --> Settings --> Time correction for codes --> Sync now

Aklapper changed the task status from Resolved to Invalid.Jun 16 2017, 2:30 PM

No 2FA reset happened, hence closing as invalid