from @CCogdill_WMF
Hey David,
A few instances have come up in drafting this year's TY email about what's possible in terms of personalizing Civi emails. I know Civi allows personalized content based on merge fields, so I'm wondering if we can add customizations like an additional paragraph for recurring people, or a different first sentence if someone has donated to us more than once.
Is it worth talking about that before we finalize this year's draft, or does it feel like an over-complication?
Thanks!
My response:
We just discussed this and there seems to be some options for recurring. There are complications around saying if a person has donated more than once.
Fr-tech can comment more. Enabling the recurring functionality may be pretty easy. However we can't spend a ton of time on this for this holiday period.