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"add" Buttons: Predicting Their Effects Can be Confusing
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Users were trying to: add a new property to an existing item.
What actually happened: They accidentally began adding values to an existing statement group.

Proposed solution: A quick fix could be to use language to specify what is being added. If the label would be too long something like "..." could be appended after a certain number of characters.

A longer term solution could be to rethink the visual design.

Event Timeline

James_Budday renamed this task from Add Buttons: Predicting Effect Can be Confusing to "add" Buttons: Predicting Their Effects Can be Confusing.Jul 12 2017, 10:15 AM
James_Budday created this task.