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CiviCRM contribution records should link to payment processor consoles
Open, MediumPublic4 Estimated Story Points

Description

It would be really convenient if the CiviCRM contribution record included a link to the contribution in the payment processor console, e.g. https://www.paypal.com/activity/payment/<transactionID>

We'd need a link template per processor (and maybe another for recurring payments), and some kind of hook to add the link to the display.

Event Timeline

Ejegg renamed this task from CiviCRM contribution records should include links to payment processor consoles to CiviCRM contribution records should link to payment processor consoles.Jul 24 2017, 10:43 PM
Ejegg triaged this task as Low priority.
Ejegg set the point value for this task to 4.

I'm kinda inclined to go the quick hack way of adding by hook here.

MBeat33 raised the priority of this task from Low to Medium.Jan 22 2020, 8:58 PM

I am nudging the priority up, as this would be a nice time-saver for Donor Services given the persistent slowness of the PayPal console.

After circling with Donor Relations leads, and with Gravy live, this is lower priority for DR now. @Ejegg if Fr-Tech would find this useful feel free to keep at medium, but for DR this is low priority