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Geoip lookup - Misidentifying country due to travelling
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Description

A user recently reported an issue whereby they were seeing a banner in country Y despite being in country X.

This has been occasionally reported over the last year.

It seems to occur when the user visits one country and the GEOIP cookie persists due to the user maintaining their session.

Would it be worth having the GEOIP cookie be set to persist for simply a short period of time (say an hour) rather than persisting for the session?

Event Timeline

Jseddon created this task.Sep 12 2017, 2:03 PM
Restricted Application added a subscriber: Aklapper. · View Herald TranscriptSep 12 2017, 2:03 PM
AndyRussG added a subscriber: AndyRussG.EditedSep 12 2017, 7:58 PM

It's not a negligible number of users whose GeoIP location does not correspond to the location identified using their IP on the server when we process the server logs. Counting only users who are targeted by CN, this month it varied between 10 and 100 pageviews per minute.

(Edited: Fixed numbers and link to graph.)

Base added a subscriber: Base.Sep 14 2017, 2:11 AM