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User s53550 unable to connect to tools-db with given credentials
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Description

I recently created a new service group, grantmetrics. For this project I need a private database, but it appears I'm unable to connect to tools-db:

tools.grantmetrics@tools-bastion-02:~$ mysql --defaults-file=$HOME/replica.my.cnf -h tools.db.svc.eqiad.wmflabs
ERROR 1045 (28000): Access denied for user 's53550'@'10.68.16.44' (using password: YES)
tools.grantmetrics@tools-bastion-02:~$ sql tools
ERROR 1045 (28000): Access denied for user 's53550'@'10.68.16.44' (using password: YES)

I am able to connect to the new replicas.

Event Timeline

bd808 said that it might have something to do with the script that provisions new users on the database servers, and asked me to assign this to madhuvishy.

Fixed! @MusikAnimal can you verify that your credentials work now and close this? Thank you :)

It works! Thank you :)