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Investigate behaviour of facebook share functionality on confirmation page
Closed, ResolvedPublic3 Estimated Story Points

Description

Description: after posting the donation on facebook the post is shown two times. It is probably because i had to push the Button twice to see an effect. And why no image?
Browser: Chrome 62
Browser window width: 1920
Browser window height: 949
Screen width: 1920
Screen height: 1080
Screenshot:

post on facebook.PNG (749×392 px, 87 KB)

Acceptance Criteria:

  • We can either tell how to fix this or eliminate the implementation of our share link being responsible for that.

Related Objects

Event Timeline

@BullerMia The post is actually not "auto-confirmed", meaning you have to click a button on the facebook page to share. Did you immediately see your profile page showing the two posts after clicking?

@kai.nissen yes, you will be forwarded to facebook. But then after logging in

facebook post step 1.PNG (273×603 px, 48 KB)
and clicking "Link teilen"
facebook post step 2.PNG (645×1 px, 26 KB)
you see the same page again. After the second time clicking on "Link teilen" you get back to the donation confirmation page
facebook post step 3.PNG (577×1 px, 38 KB)
. But through that it post it two times. I dont know if this is something we can fix. That only happens with Chrome and if you havent logged in yet.

kai.nissen renamed this task from post on facebook to Investigate behaviour of facebook share functionality on confirmation page.Mar 13 2018, 4:40 PM

I could not reproduce the missing image, but the Facebook's share form showing twice and the post also appearing twice on the timeline, when using Chromium.

kai.nissen set the point value for this task to 3.Apr 10 2018, 2:06 PM

Cannot reproduce this at all. Tried a dozen times with Chrome and Firefox, it's always shared exactly once and the image also works fine. Can you double-check if you can still reproduce this @kai.nissen?

This seems to happen only, if one is not signed in. After signing in and clicking the "Share" button, the share page is displayed again. Clicking "Share" again results in the double posting.

This is most likely an error on Facebook's side. I just filed a "bug report" and consider this issue "Done" for us.

kai.nissen changed the task status from Invalid to Resolved.