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Set up test instances for popular Q&A software
Closed, DeclinedPublic

Description

To have a better understanding of the available options for T155678: Provide an easy to use support system for contributors to ask technical questions / T31923: Install Q&A system at ask.wikimedia.org, set up some test instances in the qna Cloud VPS project.

Event Timeline

Tgr created this task.Nov 27 2017, 4:35 AM
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Tgr moved this task from Backlog to Next on the User-Tgr board.Nov 27 2017, 4:35 AM
Qgil added a subscriber: Qgil.Dec 27 2018, 3:44 PM

I suggest to close this task as Declined or at least not make it a blocker of T180853: Bring a discourse instance for technical questions to production , in order to reflect reality.

Tgr closed this task as Declined.Dec 27 2018, 9:44 PM

Declining as "nice but not likely to happen". Given the amount of effort we have already invested in Discourse (and given that worked OK so far), experimenting with alternatives looks less interesting at this point, and I have already overextended myself and have more important side projects ATM won't be able to spend time on this. I imagine potential weaknesses of Discourse compared to Q&A software will be around searchability, which is only really relevant when usage gets high, so we might reevaluate things at that point.

If anyone plans to work on this, please feel free to reopen.