db2054: Disk with predictive failure
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	• Marostegui
	Jan 2 2018, 6:21 AM

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Hello,

db2054 has been showing a disk on predictive failure for 13 days, so I reckon we should get ir replaced:

root@db2054:~# hpssacli controller all show config

Smart Array P420i in Slot 0 (Embedded)    (sn: 0014380337FE1C0)


   Port Name: 1I

   Port Name: 2I

   Gen8 ServBP 12+2 at Port 1I, Box 1, OK
   array A (SAS, Unused Space: 0  MB)


      logicaldrive 1 (3.3 TB, RAID 1+0, OK)

      physicaldrive 1I:1:1 (port 1I:box 1:bay 1, SAS, 600 GB, OK)
      physicaldrive 1I:1:2 (port 1I:box 1:bay 2, SAS, 600 GB, OK)
      physicaldrive 1I:1:3 (port 1I:box 1:bay 3, SAS, 600 GB, OK)
      physicaldrive 1I:1:4 (port 1I:box 1:bay 4, SAS, 600 GB, Predictive Failure)
      physicaldrive 1I:1:5 (port 1I:box 1:bay 5, SAS, 600 GB, OK)
      physicaldrive 1I:1:6 (port 1I:box 1:bay 6, SAS, 600 GB, OK)
      physicaldrive 1I:1:7 (port 1I:box 1:bay 7, SAS, 600 GB, OK)
      physicaldrive 1I:1:8 (port 1I:box 1:bay 8, SAS, 600 GB, OK)
      physicaldrive 1I:1:9 (port 1I:box 1:bay 9, SAS, 600 GB, OK)
      physicaldrive 1I:1:10 (port 1I:box 1:bay 10, SAS, 600 GB, OK)
      physicaldrive 1I:1:11 (port 1I:box 1:bay 11, SAS, 600 GB, OK)
      physicaldrive 1I:1:12 (port 1I:box 1:bay 12, SAS, 600 GB, OK)

Related Objects

Mentioned In: T184210: Degraded RAID on db2054

Event Timeline

• Marostegui created this task.Jan 2 2018, 6:21 AM

Restricted Application added a project: SRE. · View Herald TranscriptJan 2 2018, 6:21 AM

Restricted Application added a subscriber: Aklapper. · View Herald Transcript

• Marostegui triaged this task as Medium priority.Jan 2 2018, 6:21 AM

• Marostegui moved this task from Triage to Blocked external/Not db team on the DBA board.

• Marostegui moved this task from Blocked external/Not db team to In progress on the DBA board.Jan 2 2018, 7:55 AM

Dear Mr Papaul Tshibamba,

Thank you for contacting Hewlett Packard Enterprise for your service request. This email confirms your request for service and the details are below.

Your request is being worked on under reference number 5325864400
Status: Case is generated and in Progress

Product description: HP ProLiant DL380p Gen8 12 LFF Configure-to-order Server
Product number: 665552-B21
Serial number: 2M245205HS
Subject: HP DL380p Gen8 12-LFF CTO Server - Hard drive Predictive Failure

Yours sincerely,
Hewlett Packard Enterprise

Dear Mr Papaul Tshibamba,

Hewlett Packard Enterprise Reference Number: 5325864400

STATUS: Customer Self Repair Part has been shipped

Part/s shipped: 653952-001
Part description: SPS-DRV HD 600GB 6G SAS 15K 3.5 DP EN SC
Carrier Name: UPSN
Tracking Number: 1Z4295AR0107421142

Disk replacement complete

• Marostegui mentioned this in T184210: Degraded RAID on db2054.Jan 4 2018, 7:42 PM

All good now - thank you!

root@db2054:~# hpssacli controller all show config

Smart Array P420i in Slot 0 (Embedded)    (sn: 0014380337FE1C0)


   Port Name: 1I

   Port Name: 2I

   Gen8 ServBP 12+2 at Port 1I, Box 1, OK
   array A (SAS, Unused Space: 0  MB)


      logicaldrive 1 (3.3 TB, RAID 1+0, OK)

      physicaldrive 1I:1:1 (port 1I:box 1:bay 1, SAS, 600 GB, OK)
      physicaldrive 1I:1:2 (port 1I:box 1:bay 2, SAS, 600 GB, OK)
      physicaldrive 1I:1:3 (port 1I:box 1:bay 3, SAS, 600 GB, OK)
      physicaldrive 1I:1:4 (port 1I:box 1:bay 4, SAS, 600 GB, OK)
      physicaldrive 1I:1:5 (port 1I:box 1:bay 5, SAS, 600 GB, OK)
      physicaldrive 1I:1:6 (port 1I:box 1:bay 6, SAS, 600 GB, OK)
      physicaldrive 1I:1:7 (port 1I:box 1:bay 7, SAS, 600 GB, OK)
      physicaldrive 1I:1:8 (port 1I:box 1:bay 8, SAS, 600 GB, OK)
      physicaldrive 1I:1:9 (port 1I:box 1:bay 9, SAS, 600 GB, OK)
      physicaldrive 1I:1:10 (port 1I:box 1:bay 10, SAS, 600 GB, OK)
      physicaldrive 1I:1:11 (port 1I:box 1:bay 11, SAS, 600 GB, OK)
      physicaldrive 1I:1:12 (port 1I:box 1:bay 12, SAS, 600 GB, OK)

db2054: Disk with predictive failureClosed, ResolvedPublicActions

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db2054: Disk with predictive failure
Closed, ResolvedPublic
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