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Maniphest T184464

Degraded RAID on db2060
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TASK AUTO-GENERATED by Nagios/Icinga RAID event handler

A degraded RAID (hpssacli) was detected on host db2060. An automatic snapshot of the current RAID status is attached below.

Please sync with the service owner to find the appropriate time window before actually replacing any failed hardware.

CRITICAL: Slot 0: Failed: 1I:1:3 - OK: 1I:1:1, 1I:1:2, 1I:1:4, 1I:1:5, 1I:1:6, 1I:1:7, 1I:1:8, 1I:1:9, 1I:1:10, 1I:1:11, 1I:1:12 - Controller: OK - Battery/Capacitor: OK

$ sudo /usr/local/lib/nagios/plugins/get_raid_status_hpssacli

Smart Array P420i in Slot 0 (Embedded)

   array A

      Logical Drive: 1
         Size: 3.3 TB
         Fault Tolerance: 1+0
         Strip Size: 256 KB
         Full Stripe Size: 1536 KB
         Status: Interim Recovery Mode
         Caching:  Enabled
         Disk Name: /dev/sda 
         Mount Points: / 37.3 GB Partition Number 2
         OS Status: LOCKED
         Mirror Group 1:
            physicaldrive 1I:1:1 (port 1I:box 1:bay 1, SAS, 600 GB, OK)
            physicaldrive 1I:1:2 (port 1I:box 1:bay 2, SAS, 600 GB, OK)
            physicaldrive 1I:1:3 (port 1I:box 1:bay 3, SAS, 600 GB, Failed)
            physicaldrive 1I:1:4 (port 1I:box 1:bay 4, SAS, 600 GB, OK)
            physicaldrive 1I:1:5 (port 1I:box 1:bay 5, SAS, 600 GB, OK)
            physicaldrive 1I:1:6 (port 1I:box 1:bay 6, SAS, 600 GB, OK)
         Mirror Group 2:
            physicaldrive 1I:1:7 (port 1I:box 1:bay 7, SAS, 600 GB, OK)
            physicaldrive 1I:1:8 (port 1I:box 1:bay 8, SAS, 600 GB, OK)
            physicaldrive 1I:1:9 (port 1I:box 1:bay 9, SAS, 600 GB, OK)
            physicaldrive 1I:1:10 (port 1I:box 1:bay 10, SAS, 600 GB, OK)
            physicaldrive 1I:1:11 (port 1I:box 1:bay 11, SAS, 600 GB, OK)
            physicaldrive 1I:1:12 (port 1I:box 1:bay 12, SAS, 600 GB, OK)
         Drive Type: Data
         LD Acceleration Method: Controller Cache

Event Timeline

ops-monitoring-bot added projects: ops-codfw, SRE.Jan 8 2018, 5:42 PM
ops-monitoring-bot subscribed.
Restricted Application added a subscriber: Aklapper. · View Herald TranscriptJan 8 2018, 5:42 PM
• Marostegui assigned this task to Papaul.Jan 8 2018, 5:43 PM
• Marostegui triaged this task as High priority.
• Marostegui subscribed.

I am raising this to High Priority because the warranty expires 14th Jan 2018

• Marostegui added a project: DBA.Jan 8 2018, 5:44 PM
• Marostegui moved this task from Triage to In progress on the DBA board.
Papaul added a comment.Jan 8 2018, 7:59 PM

Dear Mr Papaul Tshibamba,

Thank you for contacting Hewlett Packard Enterprise for your service request. This email confirms your request for service and the details are below.

Your request is being worked on under reference number 5326009594
Status: Case is generated and in Progress

Product description: HP ProLiant DL380p Gen8 12 LFF Configure-to-order Server
Product number: 665552-B21
Serial number: 2M245205H2
Subject: DL380p Gen8 - HDD Failure in bay 3

Yours sincerely,
Hewlett Packard Enterprise

Papaul reassigned this task from Papaul to • Marostegui.Jan 10 2018, 4:58 PM
Papaul subscribed.

Disk replacement complete

• Marostegui added a comment.Jan 10 2018, 5:00 PM

Thanks - will close once it has finished:

logicaldrive 1 (3.3 TB, RAID 1+0, Recovering, 3% complete)
physicaldrive 1I:1:3 (port 1I:box 1:bay 3, SAS, 600 GB, Rebuilding)
jcrespo closed this task as Resolved.Jan 10 2018, 6:37 PM
jcrespo reassigned this task from • Marostegui to Papaul.
• 238482n375 removed Papaul as the assignee of this task.Jun 15 2018, 8:02 AM
• 238482n375 lowered the priority of this task from High to Lowest.
• 238482n375 moved this task from Next Up to In Code Review on the Analytics-Kanban board.
• 238482n375 added projects: Analytics-Kanban, acl*security, Wikimedia-VE-Campaigns (S2-2018), Scap (Scap3-Adoption-Phase2), AbuseFilter, Data-release, Hashtags, LabsDB-Auditor, Ladies-That-FOSS-MediaWiki, Language-2018-Apr-June, Language-2018-Jan-Mar, HHVM, HAWelcome.
• 238482n375 edited subscribers, added: • 238482n375; removed: Aklapper.

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• 238482n375 set Security to Software security bug.Jun 15 2018, 8:06 AM
• 238482n375 changed the visibility from "Public (No Login Required)" to "Custom Policy".

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Aklapper assigned this task to Papaul.Jun 15 2018, 1:48 PM
Aklapper raised the priority of this task from Lowest to High.Jun 15 2018, 1:49 PM
Aklapper removed projects: HAWelcome, HHVM, Language-2018-Jan-Mar, Language-2018-Apr-June, Ladies-That-FOSS-MediaWiki, LabsDB-Auditor, Hashtags, Data-release, AbuseFilter, Scap (Scap3-Adoption-Phase2), Wikimedia-VE-Campaigns (S2-2018), acl*security, Analytics-Kanban.
Aklapper edited subscribers, added: Aklapper; removed: • 238482n375.
Restricted Application added a project: acl*security. · View Herald TranscriptJun 15 2018, 1:49 PM
Aklapper removed a project: acl*security.Jun 15 2018, 1:51 PM
Aklapper changed the visibility from "Custom Policy" to "Public (No Login Required)".
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