Here are the steps to return the fault MX104 to Juniper:

Regarding the return of your defective RMA, please be advised that because of geographical location we are unable to supply return waybills (pre-paid return labels). Please use your RMA number, and contact the depot that is in your location to schedule a pickup of your returning device. The Juniper representative at that depot will be able to assist you further.

From https://www.juniper.net/support/rma-locations.html

• Call +1-508-623-0813 to schedule a pickup. RMA number is R200167852 [Papaul]

Company Name: Wikimedia c/o EQUINIX
Address Line 1: 26A Ayer Rajah Crescent Private Lot
Address Line 2: FX1-4a
City: SINGAPORE
State: SG
Country:  Singapore
Postal Code: 139963

RMA // Part // Serial number of the returning item(s):
R200167852// CHAS-MX104-S// CAJS8803

Once you have the pickup informations:

• Open a outbound shipment task with Equinix https://portal.equinix.com/ [Arzhel/Papaul]

Recipient:

UPS-SCS (Singapore) PTE LTD.
10 PANDAN CRESCENT
AMP Capital #01-06 LOBBY LL3
Singapore 128466
Attn: Juniper Network Asset Recovery Team
Phone: +1-508-623-0813
Email: asset-recovery@juniper.net
RMA # R200167852

When you have received return tracking information for your pickup, please respond to asset-recovery@juniper.net and we will update your record with this information.

• Email asset-recovery@juniper.net [Arzhel]