Upgrade OTRS to 5.0.27
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	akosiaris
	Apr 26 2018, 8:25 AM

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It's been out for > 1 month, the changes to 5.0.28 don't indicate a grave bug present in 5.0.27, it should also fix T166878, I say we upgrade.

		Status	Subtype	Assigned	Task
		Resolved		akosiaris	T166878 "Open tickets (customer) (20885)" (or other number) displayed for every customer
		Resolved		akosiaris	T193118 Upgrade OTRS to 5.0.27

akosiaris triaged this task as Medium priority.Apr 26 2018, 8:25 AM

I 've checked the OTRS templates we maintain (https://gerrit.wikimedia.org/g/operations/software/otrs/+/refs/heads/master) and there is no change in them for 5.0.27. So we stay with version 1.0.11 of our WikimediaTemplates package

The upgrade was easy enough so I just completed it with minimal downtime (a few secs).

• Vvjjkkii renamed this task from Upgrade OTRS to 5.0.27 to x6daaaaaaa.Jul 1 2018, 1:14 AM

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Mainframe98 renamed this task from x6daaaaaaa to Upgrade OTRS to 5.0.27.Jul 1 2018, 7:52 AM

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