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Leaving feedback on the dashboard does not let you know what happened afterwards
Open, Needs TriagePublic

Description

Leave feedback or report problem on https://outreachdashboard.wmflabs.org/feedback
You get a confirmation that the feedback was submitted https://outreachdashboard.wmflabs.org/feedback/confirmation
"Your response has been recorded. You can close this tab, or you can return to your dashboard."

So, how can the user follow what happened with his feedback or a response to his problem? No ticket, no responses, no feedback from the other side.
Either move the feedback queue to a discussion page on mediawiki wiki, or create a ticket tracking where users can see if their feedback was read and get answers for the reported problems.

Event Timeline

geraki created this task.Apr 28 2018, 9:20 AM
Restricted Application added subscribers: Base, Aklapper. · View Herald TranscriptApr 28 2018, 9:20 AM
Vvjjkkii renamed this task from Leaving feedback on the dashboard does not let you know what happened afterwards to b1daaaaaaa.Jul 1 2018, 1:13 AM
Vvjjkkii triaged this task as High priority.
Vvjjkkii updated the task description. (Show Details)
Vvjjkkii removed a subscriber: Aklapper.
CommunityTechBot renamed this task from b1daaaaaaa to Leaving feedback on the dashboard does not let you know what happened afterwards.Jul 2 2018, 4:34 PM
CommunityTechBot raised the priority of this task from High to Needs Triage.
CommunityTechBot updated the task description. (Show Details)
CommunityTechBot added a subscriber: Aklapper.

I've changed the main 'Report a problem' link to point to Meta.