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Some audio files not playing in the app
Closed, ResolvedPublicBUG REPORT

Description

First reported via OTRS: https://ticket.wikimedia.org/otrs/index.pl?Action=AgentTicketZoom;TicketID=10675128

Steps to Reproduce:
  1. Go to an article with an audio file, for example, [[ https://en.m.wikipedia.org/wiki/Kimigayo | Kimigayo ]]or Waltzing Matilda (audio file is at the start of the "Lyrics" section)
  2. Tap on the play button to start playing the media file.
Actual Results:

File starts playing for about a second, then there is no sound (even though the media player shows a pause button as though the file is still playing)
Demo of this bug is here: https://youtu.be/G7G0j0Td6LM

Note that the same file plays normally when opened in the web browser.

Expected Results:

Audio should be heard in its entirety.

Event Timeline

Change 433683 had a related patch set uploaded (by Cooltey; owner: Cooltey):
[apps/android/wikipedia@master] [WIP] Audio files not playing in the app

https://gerrit.wikimedia.org/r/433683

Change 433683 merged by jenkins-bot:
[apps/android/wikipedia@master] Audio files not playing in the app

https://gerrit.wikimedia.org/r/433683

ABorbaWMF added a subscriber: ABorbaWMF.

Hey @cooltey and @RHo - I think we may have a different bug blocking this one. Right now when I go to an article with an audio file I am seeing this (screen below). I can tap into the file page and play for there, but I don't see the play, download, etc icons in the article itself. I tried with the 2 articles mentioned in the description and a couple more.

Thanks @ABorbaWMF , I've created a ticket about the issue: T198504.

Vvjjkkii renamed this task from Some audio files not playing in the app to xwdaaaaaaa.Jul 1 2018, 1:12 AM
Vvjjkkii removed cooltey as the assignee of this task.
Vvjjkkii triaged this task as High priority.
Vvjjkkii updated the task description. (Show Details)
Vvjjkkii edited subscribers, added: cooltey; removed: gerritbot, Aklapper.
CommunityTechBot renamed this task from Some audio files not playing in the app to Some audio files not playing in the app.Jul 5 2018, 6:34 PM
CommunityTechBot raised the priority of this task from High to Needs Triage.
CommunityTechBot updated the task description. (Show Details)

Change 446186 had a related patch set uploaded (by Dbrant; owner: Dbrant):
[apps/android/wikipedia@master] For real, fix audio playback in the app.

https://gerrit.wikimedia.org/r/446186

Testing on Samsung Galaxy Express 3 SM-J120A (Android 6.0.1) and app build 2.7.237-alpha-2018-07-16. The ogg media player files for "Kimigayo" and "Waltzing Matilda" played in their entirety so this looks fixed - in my particular device or build to play the file I had to open another page as you can see in the below attachments, but it played perfectly.

Change 446186 merged by jenkins-bot:
[apps/android/wikipedia@master] For real, fix audio playback in the app.

https://gerrit.wikimedia.org/r/446186