Wikitech says: User account "Firefly" is not registered, and I don't see any rename logs there. User Richard0612 is not registered on Wikitech either. This is weird.

Running ldapsearch for uid=firefly has results so the account exists on the bastion, but not on Wikitech? (cn/sn=Firefly, uid=firefly).

Should the Wikitech account have been created automatically? The instructions don't specify creating one manually...

@Richard0612 It should be one in the same with the Ldap account (that does exist, as pointed out). Some bug is going on here.

Your user is also visible in the toolsadmin interface, which means I should be able to create a tool and add you to it if you want.

In T194599#4203124, @Richard0612 wrote:

Should the Wikitech account have been created automatically? The instructions don't specify creating one manually...

Did you create the account via https://toolsadmin.wikimedia.org/register/?

I am thinking that Wikitech account creation is actually accomplished on the first time a user connects to it with a valid ldap account. It makes sense that if @Richard0612 would have created the account and added the ssh key via Toolsadmin and never connected to Wikitech the current state would happen validly. A valid ldap account and no Wikitech account.

From that point, I guess this task could be used for someone to manually reset the password for the Firefly ldap account and send the password to @Richard0612. (who should promptly log in to Wikitech to prevent a recurrence)

Maybe we should also look into forcing a Wikitech account creation in Striker.

@Peachey88 Yep, that's the method I used to create the account.

@Chicocvenancio That makes sense,,, if someone could reset & email me the password I can connect the account to Wikitech. Glad I might have helped find an edge case in the registration process at least, and not just screwed up somewhere!

This is basically another case of T174469: LDAP account that is not attached on wikitech has no means for password reset. I have not been able to find an easy way to automatically attach the LDAP accounts that are created from toolsadmin on wikitech.

I attached the 'Firefly' account on wikitech using the extensions/OpenStackManager/maintenance/attachLdapUser.php script -- https://wikitech.wikimedia.org/w/index.php?title=Special%3ALog&type=newusers&user=&page=Firefly&year=&month=-1&tagfilter=&hide_thanks_log=1&hide_patrol_log=1&hide_tag_log=1

@Richard0612, you should now be able to use https://wikitech.wikimedia.org/wiki/Special:PasswordReset to set a new password for the account.