Maniphest T195289

Add Addshore & possibly other WMDE devs/deployers to the wikidata icinga contact list
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	Addshore
	May 22 2018, 10:15 AM

Description

Currently I get the emails for the wikidata contact group (as do some other wmde devs) via the wikidata-monitoring contact which is a mailing list held by WMDE.

As I understand it from the comments in icinga config files:

"By default, users can only issue commands for hosts or services"

As we currently use a mailing list, none of our individual users are actually in the contact group, thus we can do nothing with our services (such as wikidata dispatching) on icinga.

If being added as a direct contact for the wikidata group would allow such acks etc of problems with services attached to the wikidata group then please could I be added to the group?

I don't know who else is currently listed on the group individually, but it may make sense for some other wmde devs/deployers to also be added for access.
Other users currently might include:

I could also be misunderstanding icinga, and being added to the group may not actually allow any access, in which case this ticket could just be closed.

Details

	Subject	Repo	Branch	Lines +/-
	icinga: add addshore and ladsgroup to wikidata contact group	operations/puppet	production	+1 -1
	icinga: update contactgroups to reference Ladsgroup with capital L	operations/puppet	production	+1 -1

Customize query in gerrit

Related Objects

Mentioned In: T178652: Wikidata dispatchers should use a LockManager with a short TTL

Event Timeline

Addshore created this task.May 22 2018, 10:15 AM

Restricted Application added a subscriber: Aklapper. · View Herald TranscriptMay 22 2018, 10:15 AM

Addshore added a project: User-Addshore.May 22 2018, 10:16 AM

Addshore updated the task description. (Show Details)

Addshore added a subscriber: aude.

Change 434479 had a related patch set uploaded (by ArielGlenn; owner: ArielGlenn):
[operations/puppet@production] add addshore and aude to wikidata contact group

https://gerrit.wikimedia.org/r/434479

gerritbot added a project: Patch-For-Review.May 22 2018, 11:22 AM

Before I add @aude and @Ladsgroup let's make sure they want to be added, I suppose.

Addshore moved this task from Unsorted 💣 to Watching 👀 on the User-Addshore board.May 22 2018, 12:20 PM

Ladsgroup has agreed on Gerrit. Though i note that the spelling of his Icinga contact name in the private repo is "Ladsgroup" with a capital L and we often run into issues where you can login with both versions but only one of them grants you the permissions.. the one that matches Icinga's point of view (vs. auth LDAP)

Dzahn triaged this task as Medium priority.May 25 2018, 8:49 PM

Change 434479 merged by Dzahn:
[operations/puppet@production] icinga: add addshore and ladsgroup to wikidata contact group

https://gerrit.wikimedia.org/r/434479

Change 436089 had a related patch set uploaded (by Herron; owner: Herron):
[operations/puppet@production] icinga: update contactgroups to reference Ladsgroup with capital L

https://gerrit.wikimedia.org/r/436089

Change 436089 merged by Herron:
[operations/puppet@production] icinga: update contactgroups to reference Ladsgroup with capital L

https://gerrit.wikimedia.org/r/436089

Addshore mentioned this in T178652: Wikidata dispatchers should use a LockManager with a short TTL.Jun 25 2018, 9:50 AM

Is this done?

• Vvjjkkii renamed this task from Add Addshore & possibly other WMDE devs/deployers to the wikidata icinga contact list to micaaaaaaa.Jul 1 2018, 1:09 AM

• Vvjjkkii raised the priority of this task from Medium to High.

• Vvjjkkii added projects: CheckUser, Connected-Open-Heritage-Batch-uploads (RAÄ-KMB_1_2017-02), Tamil-Sites, Gamepress, Hashtags, Jade, KartoEditor, Language-2018-Apr-June, New-Editor-Experiences, Mail, TCB-Team (now WMDE-TechWish).

• Vvjjkkii updated the task description. (Show Details)

• Vvjjkkii removed subscribers: gerritbot, Aklapper.

ArielGlenn renamed this task from micaaaaaaa to Add Addshore & possibly other WMDE devs/deployers to the wikidata icinga contact list.Jul 1 2018, 12:55 PM

ArielGlenn lowered the priority of this task from High to Medium.

ArielGlenn removed projects: TCB-Team (now WMDE-TechWish), Mail, New-Editor-Experiences, Language-2018-Apr-June, KartoEditor, Jade, Hashtags, Gamepress, Tamil-Sites, Connected-Open-Heritage-Batch-uploads (RAÄ-KMB_1_2017-02), CheckUser.

ArielGlenn updated the task description. (Show Details)

ArielGlenn added subscribers: gerritbot, Aklapper.

Dzahn claimed this task.Jul 24 2018, 6:16 PM

Quite some time has passed now, any update here?

@Addshore and @Ladsgroup should be on the contact list (patch merged at the end of May!). @hoo was already on it. Is no one getting notifications?

Yea, i think the only part missing here is that you (guys) confirm if it works. The "login on web UI and see if you can ACK / leave a comment / schedule a downtime" for checks with the wikidata contacts. We can go through it together on IRC if you like.

Addshore moved this task from incoming to monitoring on the Wikidata board.Aug 20 2018, 3:25 PM

Have you had a chance to check that it's working for you folks?

It looks like I still can't schedule downtime which is what I was expecting to happen as an outcome of this ticket :/

I have it from a very good source (;-) that the problem turned out to be a case-mismatch issue and that when logged in with the name as it appears in the gerrit patchset (all in lower case), the ACK worked. Accordingly I am closing this ticket.

Dzahn awarded a token.Aug 29 2018, 1:22 PM

Addshore moved this task from Watching 👀 to Closing ✔️ on the User-Addshore board.Sep 20 2018, 1:12 PM

	F25491546: image.png
	Aug 29 2018, 10:22 AM

Add Addshore & possibly other WMDE devs/deployers to the wikidata icinga contact listClosed, ResolvedPublicActions

Description

Details

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Event Timeline

Add Addshore & possibly other WMDE devs/deployers to the wikidata icinga contact list
Closed, ResolvedPublic
Actions